Money Back Guarantee Details
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Please read these details carefully!
Use the product for two weeks. If you don't like the product, you are welcome to return it at the end of that two week timeframe along with any other unused and unwashed bumGenius products purchased at the same time for a full refund. Dated proof of purchase is required.
We'll stand behind the workmanship and materials in a properly cared for product for six months from the date of purchase. Our guarantee covers snaps, lining, closures and waterproofing. It is extended to the original purchaser of the diapers only. Contact BumGenius/Cotton Babies at 888-332-2243. Proof of purchase is required. Product must be sent to Cotton Babies for examination of workmanship and materials. Diapers must arrive unstained, clean, stink-free and dry. (NOTE: Diapers arriving in unacceptable condition will be returned.) After reviewing your diapers, we may choose any of the following at our discretion:
Replace the diaper.
Provide you with simple instructions for repairing the product or resolving the problem.
This guarantee is void if any of the following apply:
The washing instructions have not been followed. The diaper has been altered. Any of the following has been used in conjunction with the use/care of the product: A detergent containing additives (enzymes, brighteners, whiteners, dyes, perfumes, essential oils) or natural soap Fabric softeners Any caustic substance. Diaper rash cream.
This guarantee does not cover:
Leaking (except as related to manufacturing defect), "stinky diapers", buildup or normal wear.
If you will be returning ONE used BumGenius diaper and any other unused BumGenius products, please contact Euphoria first for authorization and address details. Thanks!
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